I simply did not have the opportunity to greet every single person.” And race was definitely not a factor in choosing who to greet, I swear. I didn’t mean to let anyone slip through the cracks. There’s only one employee right now, and over thirty customers to help. I never forced anyone to use them, but I always opened them up as an option if the line got long. We also had two self-checkouts and only one employee, so a lot of customers chose the self-checkouts. I worked in a predominantly white neighborhood every day I got about 90% white customers and 10% other ethnicities.
Lady: “She greeted only the white customers and only wished the white customers a good day, and then she made me use the self-checkout!” I got a phone call soon after the busiest part of the crowd calmed down, and the lady on the other end wanted to complain about me, not knowing I was the one who was at the register. But I had about six people who wanted me to walk them to the items they wanted, three people who wanted me to do their shopping for them, and about a dozen elderly customers who couldn’t walk very far or very fast, so in between them and the line of eight at the register, I missed a few customers. I was once the only person working during a really busy day during the prep season for a holiday, and I did my best to greet every customer, ring them up in a timely manner, and wish them a good day.
